New call system for reporting abuse starts today

Today was the first day for a new call-in system for reporting abuse and neglect of children or adults.

Under this new statewide system, calls will go to a single phone number where the decision will be made immediately whether an investigation is needed. This replaces the system where calls would go to an individual Department of Human Services county office and were subject to the procedures of that particular office.

The toll free number will be staffed around-the-clock and provides a consistent standard in application of state law. The system is based in Kent County. The phone number for reporting abuse and neglect is 1-855-444-3911.

As a reminder, any school employee may report suspected cases of child abuse or neglect, but teachers, counselors, social workers, audiologists, psychologists, and school administrators are required to report.  Click for more details.